Terms & Conditions

Welcome to Web AG. These Terms and Conditions ("Terms") govern your use of this website and all services provided by Web AG, a brand operated by AllerGuard LLC ("Company," "we," "us," or "our"). By accessing this website or engaging our services, you agree to be bound by these Terms. If you do not agree, you must not use this website or engage our services.

1. About Us

Web AG is a brand name operated under AllerGuard LLC, a limited liability company organized under the laws of the State of Georgia. All services provided under the Web AG brand are the legal responsibility of AllerGuard LLC.

2. Use of This Website

This website is intended to provide information about our web design services. You agree to use this site only for lawful purposes and not to misuse, disrupt, or attempt to gain unauthorized access to any part of this website or its infrastructure. Prohibited conduct includes but is not limited to: using bots or automated scripts, attempting to extract data, uploading malicious code, impersonating others, or interfering with the website's functionality.

3. Services

Web AG provides website design, development, and optional ongoing maintenance services for small businesses. All services are subject to individual project agreements that outline scope, deliverables, pricing, and timelines. These agreements will be provided and confirmed before any work begins. We reserve the right to decline any project at our sole discretion.

4. Payment Terms

Payment is required before work begins on Starter and Standard packages. For Premium packages, a non-refundable deposit of 50% is due before work begins, with the remaining balance due before the final website is delivered or launched. All payment terms will be clearly outlined in your project agreement. Failure to complete payment may result in delays, suspension, or termination of services. We reserve the right to withhold delivery of completed work until payment is received in full.

5. Refund Policy

For Starter and Standard packages where full payment is collected upfront, refunds will be considered on a case-by-case basis depending on the stage of work completed. If no work has begun within 5 business days of payment, a full refund may be requested. Once work has begun, no refunds will be issued. For Premium packages, the initial 50% deposit is non-refundable once work has begun. If the client cancels mid-project, they are responsible for payment of all work completed to date, with the deposit applied toward that balance. Refunds are not available for completed and delivered work.

6. Revisions

All packages include two (2) rounds of revisions following the initial design delivery. A revision round is defined as a consolidated set of feedback submitted at one time. Additional revision rounds beyond the included two may be accommodated at an additional cost, which will be quoted before work proceeds. Revision requests must be submitted within 14 days of design delivery. Requests submitted after this window may be treated as a new project.

7. Client Responsibilities

The client is responsible for providing all necessary content, including but not limited to: written copy, photos, logos, brand assets, and any other materials needed to complete the project. All content must be provided within 14 days of the project start date. If the client fails to provide required materials within 30 days, the project may be paused and rescheduled based on current availability. Project delays caused by the client do not entitle the client to a refund, and the agreed timeline will be adjusted accordingly. The client is also responsible for ensuring they have the legal right to use any materials they provide to us.

8. Intellectual Property

All website designs, code, graphics, and materials created by Web AG remain the property of AllerGuard LLC until full payment has been received. Upon receipt of full payment, ownership of the final website deliverables transfers to the client, unless otherwise agreed in writing. Web AG reserves the right to display completed work in its portfolio and marketing materials unless the client requests otherwise in writing prior to project completion.

9. Third-Party Tools and Services

We may utilize third-party tools, platforms, or services in the delivery of your website, including but not limited to hosting providers, form services, analytics tools, and content delivery networks. We are not responsible for the performance, availability, security, or terms of any third-party service. Any issues arising from third-party tools are subject to those providers' own terms and support processes.

10. No Guarantees

While we are committed to delivering high-quality websites designed to support your business goals, we make no guarantees regarding specific outcomes, including but not limited to increased website traffic, search engine rankings, leads, sales, or revenue. Results depend on many factors outside of our control, including but not limited to market conditions, client business practices, and third-party platform changes.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Web AG and AllerGuard LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of this website or any services provided, even if advised of the possibility of such damages. Our total liability to you for any claim arising out of or related to these Terms or our services shall not exceed the total amount paid by you to us in the three (3) months preceding the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless AllerGuard LLC, its members, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: your use of this website or our services, your violation of these Terms, your violation of any applicable law or regulation, or any content or materials you provide to us.

13. Dispute Resolution and Mediation

YOU ARE AGREEING TO GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN MEDIATION. ANY CLAIM, DISPUTE OR CONTROVERSY ARISING FROM OR RELATING IN ANY WAY TO YOUR USE OF THIS WEBSITE OR OUR SERVICES WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY MEDIATION. YOU ALSO WAIVE THE RIGHT TO PARTICIPATE IN ANY CLASS ACTION, CLASS ARBITRATION, OR CLASS-WIDE PROCEEDING.

14. Governing Law

These Terms and any disputes arising out of or related to them shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law provisions. Any mediation or legal proceedings shall take place in the State of Georgia.

15. Changes to Services

We reserve the right to modify, suspend, or discontinue any part of our services or pricing at any time without prior notice. Changes will not affect projects already under a signed or confirmed agreement.

16. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of this website or our services after any changes constitutes your acceptance of the revised Terms.

17. No Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of our right to enforce that provision in the future. Any waiver must be made in writing and signed by an authorized representative of AllerGuard LLC.

18. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision shall be deemed severed from these Terms and the remaining provisions shall continue in full force and effect.

19. Entire Agreement

These Terms, together with any individual project agreement and our Privacy Policy, constitute the entire agreement between you and AllerGuard LLC regarding the subject matter herein and supersede all prior agreements, representations, or understandings.

20. California Privacy Rights

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA), including the right to request access to or deletion of your personal information, and the right to opt out of the sale of your data. AllerGuard LLC does not sell your personal information. For more information, please refer to our Privacy Policy or contact us at the address below.

21. ADA Accessibility Disclaimer

Web AG and AllerGuard LLC are committed to making accessibility a priority in our design and development process. We make reasonable efforts to follow best practices aligned with the Web Content Accessibility Guidelines (WCAG) and the Americans with Disabilities Act (ADA). However, we do not warrant or guarantee that any website we design or develop will be fully ADA-compliant or meet all applicable accessibility standards at any stage, including at the time of delivery or handoff.

Web accessibility is a complex and evolving area, and full compliance may depend on factors outside of our control, including client-provided content, third-party integrations, and platform limitations. Ultimate responsibility for ensuring a website meets all applicable accessibility requirements rests with the client. Web AG expressly disclaims liability for any claims, damages, fines, or penalties arising from a website's failure to meet accessibility standards, regardless of when such failure is identified.

If you require accessibility accommodations to access information on our own website or to engage our services, please contact us at the address below and we will make reasonable efforts to assist you.

22. Contact

If you have any questions about these Terms, please contact us at: